Support

What can we help with?

Choose the problem you are trying to solve, or contact TipTopTemp directly.

Getting started

First setup, first fire, and learning how the TipTopTemp responds.

Open Quick Start

Fit & installation

Find the correct mounting path for your grill or smoker.

Find My Grill

Temperature & airflow

Overshoot, lower vent questions, and getting the grill or smoker stabilized.

See Troubleshooting

Cleaning

Sticky movement, buildup, and routine cleaning or maintenance.

Cleaning Guide

Replacement parts

Replacement parts and accessories for your TipTopTemp setup.

Shop Parts

Direct help

A setup, fit, or product question that needs a human answer.

Contact Support
Quick Answers

Frequently asked questions

Does TipTopTemp need power?

No. The TipTopTemp is a mechanical temperature responsive top damper.

How do I know whether it fits my grill?

Use Find My Grill on the Home page to choose a grill style. If your grill or smoker is not listed, contact TipTopTemp before ordering.

Temperature & airflow troubleshooting

Why not open everything wide at startup?

If the fire gets too large too quickly, the grill or smoker can overshoot before things settle down. A controlled start makes the device easier to dial in.

Why does the lower vent matter?

TipTopTemp changes airflow at the top of the grill or smoker, but the desired temperature may require more air. If the TipTopTemp is open and temperature is falling, open the lower vents in small increments until temp is achieved.

What if the mechanism gets dirty or sticky?

Cooking residue can interfere with moving parts. Clean the mechanism.

Still Need Help?

Talk directly with TipTopTemp.

For fit questions, installation help, setup problems, or replacement part questions, email TipTopTemp and tell us which grill or smoker you are using.

info@tiptoptemp.com

Include your grill model, the top vent style, and a photo if fit or installation is the question. That makes it easier to get you the right answer.